Secure Chat Features
Enterprise-grade security and compliance for conversational AI
Automatic PHI Detection
Every message scanned for patient names, MRNs, SSNs, and Protected Health Information before AI processing.
End-to-End Encryption
All messages encrypted in transit and at rest using AES-256. Encryption keys managed in Azure Key Vault.
Content Filtering
Policy engine blocks inappropriate content, profanity, or policy violations automatically.
Conversation History
Full conversation context maintained across messages with automatic retention management.
Audit Trail
Every chat interaction logged with timestamps, user context, and PHI detections for compliance.
Real-Time Warnings
Users alerted immediately when PHI is detected or policy violations occur before sending.
Secure Chat Use Cases
Clinical Documentation
Draft patient notes, discharge summaries, and care plans through conversational AI with PHI protection.
Patient Support
Deploy AI chatbots for patient questions, appointment scheduling, and triage with HIPAA compliance.
Team Collaboration
Secure AI assistant for healthcare teams to analyze cases, research treatments, and coordinate care.
Research & Analysis
Query medical literature, analyze patient data, and generate insights without PHI exposure risks.
How Secure Chat Works
User Sends Message
Message encrypted in transit using TLS 1.3. Conversation context maintained across multiple messages.
PHI Detection & Policy Check
Automatic scan for PHI and policy violations. User warned immediately if sensitive content detected.
AI Processing
Message sent to AI model with conversation context. Response generated based on selected task or free-form chat.
Encrypted Storage & Audit
Messages encrypted at rest using AES-256. Full audit trail logged with timestamps, PHI detections, and user context.